Aloha,

 

Thank you for becoming a Member of the free Coloring Pages.  There are several things which can cause problems.  Hopefully one of the things below will help.

• If you have not already signed up for the Username and Password, please click the "Join the Club" button above.
   
• Please make sure you provide a valid Email Address for the password to be sent to.  Also, if you have a free Email account like Hotmail, MSN, etc. make sure you have room in your inbox to receive mail.  
   
• When entering the User/Password make sure that you Do Not have the "Caps Lock" on (this is the key above the Shift key on the keyboard).  This will make the letters uppercase and will not work.
   
• Some members have not been able to get into the member area because the Security Levels were too high.  You might try lowering the security levels in your browser.  See below for more info.
   
• If you are still having problems, make sure that "cookies" is ENABLED on your browser version. A "cookie" is a small bit of code that is sent to your hard drive by a website and stored there in order to assist you in storing information needed for more efficiently using that website. The location of your cookies settings will vary with browser versions, but usually the cookies setting is found under "Internet Options or Settings" and "Preferences", and further under "Security and Privacy" in the edit, tools or tasks sections of your browser menu.
  

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People have had problems if their security settings had been changed on their browser in Internet Explorer (if you have a different browser, it should be something very similar to the steps below.

 

Open your Internet Explorer Browser (Like you do when you surf the web)
Click "Tools" on the top menu
Go down to "Internet Options..." and click it
 
Across the top you will see several tabs.
Click on the "Security" tab
Click on the "Custom Level..." button
 
(This brings up a list of settings.  Scroll down to the very bottom)
Look for "User Authentication"
     This will have several options.
     Click on the "Prompt for user name and password"
 
Next click on the OK button at the bottom.
A message might say "Are you sure you want to change the security settings..."
Click Yes.
 
Close your internet explorer browser and open it again
If you have any questions please let me know.

Thanks,

 Guy Junker
info@junkertoons.com